AUTHORITATIVE ONLINE C-C4H51-2405 TESTS | AMAZING PASS RATE FOR C-C4H51-2405: SAP CERTIFIED ASSOCIATE - IMPLEMENTATION CONSULTANT - SAP SERVICE CLOUD | ACCURATE BRAINDUMPS C-C4H51-2405 PDF

Authoritative Online C-C4H51-2405 Tests | Amazing Pass Rate For C-C4H51-2405: SAP Certified Associate - Implementation Consultant - SAP Service Cloud | Accurate Braindumps C-C4H51-2405 Pdf

Authoritative Online C-C4H51-2405 Tests | Amazing Pass Rate For C-C4H51-2405: SAP Certified Associate - Implementation Consultant - SAP Service Cloud | Accurate Braindumps C-C4H51-2405 Pdf

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SAP C-C4H51-2405 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
Topic 2
  • Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.
Topic 3
  • Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.
Topic 4
  • Basic Setup Settings: This section is targeted at implementation consultants and project managers responsible for the initial setup of SAP Cloud for Customer implementations. It includes understanding standard implementation methodologies, fine-tuning timelines, adjusting predefined settings, and tailoring solutions to meet specific customer needs.

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q60-Q65):

NEW QUESTION # 60
Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.

  • A. Assign restriction rules
  • B. Remove the personal data from the business user
  • C. Create territory hierarchy levels
  • D. Assign employee to an organizational unit

Answer: A,D


NEW QUESTION # 61
Which object can be used in workflow definition and assigned to organizational structures?

  • A. Job definition
  • B. Employee
  • C. Business user
  • D. Business role

Answer: A


NEW QUESTION # 62
What are the main uses for warranty management in SAP Service Cloud? Note: There are 2 correct answers to this question.

  • A. When an agent creates a ticket with a registered product, the warranty is automatically determined.
  • B. The system can be set up so that certain incident categories are not covered.
  • C. Routing rules can be applied to warranties.
  • D. The agent is prompted to upsell a warranty to the customer.

Answer: A,B


NEW QUESTION # 63
Which element do you need to maintain to use maintenance plans?

  • A. Scoping
  • B. Installed base
  • C. Fine-tuning
  • D. Condition attribute

Answer: B


NEW QUESTION # 64
Which elements can be used to restrict access to views? Note: There are 2 correct answers to this question.

  • A. Territories
  • B. Business roles
  • C. Code list restrictions
  • D. Validation rules

Answer: A,B


NEW QUESTION # 65
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